Terms of Service

Welcome to BurlyLuxe. By using our website (www.burlyluxe.com) and purchasing from us, you agree to the Terms outlined below. Please read them carefully.


1. General

By accessing our site or placing an order, you confirm that you are at least 18 years old and capable of entering into a legally binding agreement.
We may update or change these Terms at any time without prior notice.


2. Products & Orders

Our products include handcrafted items, which may vary slightly in color, size, and materials. These variations are normal and not considered defects.

We reserve the right to refuse any order, limit quantities, or discontinue products at any time.


3. Pricing & Payment

All prices listed are in USD unless stated otherwise.
We reserve the right to update pricing at any time.
By completing a purchase, you confirm that all payment information provided is accurate and authorized.


4. Shipping

We ship internationally, including Hong Kong.
Shipping times are estimates only and may be affected by customs, logistics delays, or courier issues.

Once a package is shipped out, BurlyLuxe is not responsible for delays, loss, or damage caused by the courier.

For full details, please refer to our Shipping Policy.


5. Returns & Refunds

Our return and refund terms follow the guidelines in our Refund Policy.

Custom-made or personalized products are final sale and cannot be returned or exchanged.


6. Intellectual Property

All content on our website—including images, text, designs, and branding—is the property of BurlyLuxe.
You may not copy, reproduce, or use any content without written permission.


7. Prohibited Use

You agree not to:

  • Use the site for unlawful purposes

  • Interfere with the security or functionality of the website

  • Upload harmful code or attempt unauthorized access

We may terminate your access for violating these rules.


8. Limitation of Liability

BurlyLuxe is not responsible for:

  • Indirect or consequential damages

  • Loss caused by courier delays

  • Errors or interruptions in website service

Our liability is limited to the amount paid for your purchase.


9. Governing Law

These Terms of Service are governed by the laws of Hong Kong SAR.
Any disputes will be resolved under Hong Kong jurisdiction.


10. Contact

For questions about these Terms:

Email: blossom@burlyluxe.com
Website: https://www.burlyluxe.com/